Service:

We provide computer services on an individual-incident basis at your home or office. Please call us to schedule an appointment at your convenience.

You’ll only be charged when our services are requested, no monthly or annual support fees, and no first time customer charges. Just contact us and we’ll be ready! Volume discounts available.

Service Agreements:

In addition to our regular service we also offer a 24/7/4 hotline service.

This subscription service gives clients ability to request four (4) hour response for any call-out deemed necessary, day or night, weekends and holidays.  In addition, dedicated on-call personnel will be available for out-of-office hours to guarantee response times are met.  The subscription to the priority coverage does not include any services rendered.  All services requested will be charged at the rates set forth above. This service includes:

  • Priority response when requested (day or night)
  • Within four (4) hour on site response time when requested within Ile-de-France, with the on-site removed if we miss the 4 hour response
  • 24/7 hotline coverage with dedicated phone line and on-call personnel
  • Guarantee that all local laws and safety standards are observed and adhered to

Standard Hourly Rate*

EURO

95.00 €

In addition to our standard rate, we also offer pre-paid discounts to better fit everyone’s needs.

Please note that all on-site service calls are automatically charged one hour for travel time and expenses and there is a one hour minimum per intervention, after which we will charge in increments of 30 mins.